Privacy Policy and Terms of Use

Privacy Policy

This Privacy Policy governs the manner in which Nashville Biosciences (“We” or “Us”) collects, uses, maintains and discloses information collected from users (“You” or  a “User”) of the Nashville Biosciences website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Nashville Biosciences.

How Do We Collect Personal  Information?

Many areas of our website can be visited without submitting any personally identifiable information.

We collect personally identification information from You that You provide to us when You:

  • Respond to a survey.
  • Request materials from us. 
  • Fill out a form.
  • Engage in other activities, services, features or resources we make available on our Site that request Your information.

The information that You provide and We collect may include Your:

  • Name
  • Contact information, such as
    • Mailing Address
    • Phone Number
    • E-mail Address
  • Other personal information You provide to Us

How Do We Use This Information?

    • To provide services to You
      • We use the information You provide to Us to provide the services You have requested.
    • To improve customer service
      • Information You provide helps us respond to Your customer service requests and support needs more efficiently.
    • To improve User experience
      • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our Site
      • We may use feedback You provide to improve our products and services.
    • To run a promotion, contest, survey or other Site feature
      • To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails
      • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to User inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
    • For the purposes specified at the time of collection
      • There may be other purposes that are specified when the information is collected
  • As content on the Site, when uploaded by You or with Your permission
  • We may permit You to upload pictures or comments to the Site.
  • As otherwise required or permitted by law
  • There may be times when the law permits or requires Us to use information for other purposes.

Certain information that is provided to the Site may not be private, and You may be required to provide certain information to access certain areas of the Site. Please consider carefully the information that You choose to post for public viewing on the Site, and the information you share with us through the Contact Us form. Do not share sensitive health information through the Contact Us form. 

Most areas of the Site can be viewed by the general public. We have no control over, and disclaim responsibility or liability for, how other Users may respond to, use or misuse the content that You post for public viewing on this Site, or for any actions taken by other Users related to content that You post on the Site.

How Can You Correct This Information?

  • You can send an email to Us asking that information be corrected.

What Information is Automatically Collected?

We collect certain information automatically, including:

  • The IP address of the computer You are using;
  • The browser name and the type of computer You are using;
  • Technical information about Your computer? such as the operating system and the Internet service providers You are using, and other similar information.

This information is not considered personally identifiably unless it is combined with contact information, account information, or other information that is unique to You. We only combine automatically collected data with identification data if it is necessary to do so to complete a task You have asked us to perform (for example, to troubleshoot a problem You are having with the Site) or if We tell You (for example, if You fill out a form the tells You it will be matched with automatically collected data).

Device Identifiers and Other Tracking

The Site uses unique device identifiers (“UDID”) or other tracking capabilities to enhance User experience. The UDID is an identifier that uniquely identifies Your device and allows the Site to recognize You and Your device when You return to the Site. UDID and the other tracking technologies used by the Site are intended to improve User experience. For example, the UDID can help the Site remember You between visits. You can set Your device to refuse cookies, or to alert You when cookies are being sent. It is not possible to refuse the UDID, as that is necessary for the Site to work. However, the information from the UDID is only used to make the Site work as well as possible for You.

Google Analytics Notice

We use Google Analytics, which uses the UDID to analyze traffic on the Site. For instance, Google Analytics tells us how many people have used the Site, how they move through the Site, and how long they spend on each area of the Site. We typically do not connect this analytical information with identifiable information like name or phone number, although the analytics may associate information with a geographic location, or device identifier.

Users agree that their anonymized information may be used by Us to perform services or run Our business. We will not re-identify anonymized data.

California Do Not Track Notice

Many internet browsers have “Do Not Track” features which, when turned on, send a signal (the “DNT signal”) to the websites a user visits that indicates the use does not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, and there is no common definition of “tracking”, we do not currently respond to DNT signals on the Site. We do not engage in targeted behavioral advertising.

Your California “Shine the Light” Privacy Rights

Upon Your request, submitted to info@nashvillebiosciences.com, We will advise You of any categories of personal information that We disclose to third parties, and (to the extent We know) whether those third parties use that information for their direct marketing purposes.  If We provide Your personal information to a third party, We do not allow that third party to use that information for marketing their services, unless You have consented to that use. 

How Do We Protect Your Information?

We use reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site. However, it is impossible to guarantee security of any website, or of data transmitted over the Internet. While we seek to protect information, we cannot guarantee the security of any personal information You provide through the Site.

How Do We Share Your Personal Information?

We do not sell, trade, or rent Your personal identification information to others.

We may share information about visitors to the Site:

  • With our business partners, trusted affiliates and advertisers to help provide services that are described above.
  • With third party service providers that help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys, if You have agreed to receive them.
  • With companies that provide services to us, such as website hosting services or credit card processing services.
  • With companies that are disclosed to You at the time You provide the Information.
  • As permitted or required by law; for example, to comply with a court order or subpoena, or to prevent or investigate a crime or fraud. We may share information if necessary to enforce this Privacy Policy or Terms of Use of the Site. We reserve the right to report to appropriate law enforcement or government agencies activities that We, in good faith, believe to be harmful or unlawful, with or without providing notice to You.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not endorse the products of those companies, do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Protecting Children’s Privacy

The Site is intended to be used by individuals over the age of 13. We do not knowingly collect personal information from children under 13 years of age. If We become aware that We have collected personal information from a child under 13 years of age, We will promptly remove such information. If You believe We have collected information from Your child, please notify us through “Contact Us.”

Changes to this Privacy Policy

We have the discretion to update this Privacy Policy at any time. When We do, We will revise the “updated” date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how We collect and use Your information. You acknowledge and agree that it is Your responsibility to review this Privacy Policy periodically and become aware of modifications.

Access from Outside the United States? 

Nashville Biosciences only offers services within the United States, and the Site is only intended to be used by Users in the United States. If You are using the Site when outside the United States of America, Your information will be transferred to, stored, and processed in the United States. The privacy laws of the United States may not be as protective as those in other jurisdictions. By using the Site, You acknowledge that We collect and process Your data as described in the Terms of Use and Privacy Policy. We collect and use information as reasonably necessary to fulfill Your requests for our services, to operate Our business, and to comply with law.  You acknowledge that these are acceptable reasons to collect and process Your data.  You also consent to the transfer of Your information to the United States and the use and disclosure of Your information as described in this Privacy Policy.  If You want Us to correct, delete, or no longer process Your data, please contact us at the “Contact Us” address below. You understand and agree that a request for us to delete or no longer process Your data means that You can no longer use the Site, as it is necessary for Us to process Your data to provide the services.

Acceptance of  Policy

We collect and use information as reasonably necessary to fulfill requests by Users, to operate Our business, and to comply with law. By using this Site, You signify Your acceptance of this policy. If You do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed Your acceptance of those changes.

Contact us

If You have any questions about this Privacy Policy or Your interactions with this Site, please contact us at info@nashvillebiosciences.com.

This document was last updated on November 5th, 2020

Terms of Use

These Terms of Use (“Terms”) tell users (“You” or  a “User”) terms on which You are permitted to use our website (“Site”).  You should read these Terms carefully. By using the Site, You agree to comply with these Terms. If You do not agree with these Terms, You must not use the Site.

After You have read these Terms, please indicate that You agree to comply with these Terms by clicking the “I Agree” button:

Information About the Site; Copyright

The Site is operated by Nashville Biosciences (“Nashville Biosciences” or “we” or “us”).  The Site and information contained on the Site is protected by copyright and other intellectual property rights. You may not create modified versions of the content of the Site, or copy the Site, without our prior written permission. You may not use information from the Site for commercial purposes without permission. You are granted a limited license to use the Site for your personal use as described in these Terms and any terms that were provided with the Site.  You are not permitted to use, reverse engineer or otherwise exploit the Site beyond the grant of license.

No Warranty; No Liability

All information contained on, or accessible through, this website is provided to You on an “as is” basis. Nashville Biosciences does not warrant that it is accurate, complete, current, or reliable. To the fullest extent permitted by law, Nashville Biosciences disclaims all warranties, either express or implied, statutory or otherwise. You should not rely on information on the Site, and You use the Site at Your own risk. We disclaim all liability related to Your use of the Site, or Your inability to use the Site.

Not Medical Advice

The Site is not intended to provide medical advice. Always seek the advice of Your physician or other qualified health provider with any questions You may have regarding a medical condition. We do not recommend or endorse any specific tests, health care providers, products, procedures, opinions, or other information that may be mentioned on the Site or by any other electronic means. The information provided through this Site is designed to support, not replace, the relationship that exists between a patient and a patient’s health care provider.

Privacy Policy

We collect, process, and use information about You as described in our Privacy Policy, which is available at Nashville.bio. This includes the use of cookies. By using the Site, You agree to the processing of your personal information and the use of necessary cookies. By using the Site, You agree that we may use Your personal data as described in the Privacy Policy, available at Nashville.bio, including using Your email to communicate with You regarding the Site. You understand that email communication can be intercepted by, or transmitted to,  unintended third-parties. You expressly agree to hold Nashville Biosciences harmless for any damages associated with any breach of Your email or erroneous transmission.

Scope of Site Services

The Site is designed to provide information to Users about Nashville Biosciences services. While we endeavor to ensure the Site is available, the Site is not guaranteed to be error-free or uninterrupted.  

Your Promises and Permitted Uses of the Site

You promise that: 

  • You are at least 18 years old. 
  • You live in the United States.
  • You are able to agree to contracts and be legally bound by them. 
  • You will be responsible for Your use of the Site. 
  • You will keep Your Site account information, including Your user name and password or any other credentials, secret, and not tell anyone what they are or let anyone else use them. 
  • You will tell Nashville Biosciences promptly if You believe Your Site account user name or password or other credentials are no longer secret, and You will change Your password immediately to protect the privacy of Your information and the security of the Site.
  • You understand and agree that Nashville Biosciences is not responsible , and will not be liable, for Your use or misuse of the Site.  You are wholly responsible for any use of the Site, and You will protect Nashville Biosciences, and will defend, indemnify and hold harmless Nashville Biosciences and its employees and agents, against any claims by anyone related to Your use, misuse, or failure to use the Site.
  • You understand and agree that any links on the Site to other websites or to products, services, or merchandise not controlled by Nashville Biosciences are offered by third parties. You also understand that merchandise offered on the Site is not manufactured or designed by Nashville Biosciences, and Nashville Biosciences is not responsible for the design or quality of the merchandise.  You understand and agree that Nashville Biosciences does not control, endorse, or guarantee such information, products, services or merchandise. You are responsible for reviewing the terms and privacy policy for any websites and other applications and deciding whether to agree to them, and We encourage You to do so. 
  • You agree that the Site, or any component of the Site will NOT be used: 
    • In an illegal, inflammatory, defamatory, obscene, or hateful manner;
    • To violate the law;
    • To promote violence, discrimination on the basis of race, religion, gender, nationality, disability, age, or similar characteristics; or to infringe or breach the rights of any third party;
    • In a manner that violates any intellectual property rights of another party;
    • To send or transmit materials that could not be uploaded as content;
    • To transmit unsolicited promotional or advertising materials or spam;
    • To threaten, abuse, harass, embarrass, alarm, defraud, or annoy another person;
    • To participate in a denial of service or other activity that is intended or likely to disrupt the efficient operation of the Site or any other website or computer network
    • To transmit any computer code, including (without limitation) any virus, worm, Trojan, time-bomb, logger, spyware, ransomware, or other harmful program or code that is intended, designed, or anticipated to cause harm or disruption to computers or networks, or any unsolicited promotional or advertising materials or “spam”; or
    • Used in any other manner contrary to the nature and purpose of the Site.

Content

You may be able to upload certain information or content onto the Site. By uploading information onto the Site, You certify that You have the right to upload the information. Information uploaded onto the Site is not confidential, and You grant to us an unlimited, perpetual, royalty free, fully paid-up, worldwide license to use that information for any purpose, in any format or media. We have the right to disclose Your identity and location to any third party who claims that any material uploaded or posted by You infringes any intellectual property right, or breaches any confidentiality or privacy right. We are not responsible or liable for the content or accuracy of any content posted by You or any other user of the Site. We have the right to remove any content or information posted on the Site at any time.

Any content or information posted on the Site by a user must:

  • Not be illegal, inflammatory, defamatory, obscene, or hateful
  • Not promote violence
  • Not be sexually explicit
  • Not promote discrimination based on race, religion, gender, nationality, disability, age, or similar characteristics
  • Not infringe or breach the rights of any third party
  • Not threaten, abuse, harass, embarrass, alarm, or seek to annoy another person
  • Not seek to incite another to engage in any of the prohibited behaviors
  • Not seek to sell goods or services of a third party
  • Not misrepresent the source of the information
  • Be truthful, fair and appropriate given the nature and purpose of the Site to educate and support the attainment of health and healthy behaviors

Nashville Biosciences respects the rights of all copyright holders. If You believe Your copyright has been infringed, You may notify Nashville Biosciences in writing at:

Nashville Biosciences

2525 West End Avenue Suite 930

Nashville, TN 37203

To be effective, Your notice must include substantially the following, as provided for under the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512(c)(3):

  • Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site
  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Nashville Biosciences has adopted and reasonably implemented a policy that provides for the termination, in appropriate circumstances, of subscribers and account holders that are repeat infringers.

Linking and Framing

You may place a link from the Site’s home page on another website, in a fair and legal manner, so long as the link does not adversely affect the reputation of Nashville Biosciences or the Site. The link may not suggest any endorsement or approval of the other website by Nashville Biosciences. You may not link to another page on the Site. You may not frame the Site on any other website.

Links to Other Websites

There may be links to other websites on the Site. The presence of a link to another website does not indicate any endorsement or approval of goods or services offered by the company or through the linked website. Each website has its own terms of use and privacy policy, which You should review before using the website. We are not responsible for the operation, terms or privacy policy of linked websites.

Enforcement of Terms

We have the right to determine whether there has been a violation of these Terms. If we determine the Terms have been violated, we have the right to determine the action that will be taken. The action to be taken may include (but not be limited to):

  • Immediate termination of Your right to use the Site. The termination may be temporary or permanent.
  • Immediate removal of any content posted by You to the Site.
  • Issuance of a warning or other communication to You.
  • Legal proceedings against You, including seeking of damages (including indemnity) recovering all costs and losses suffered as a result of Your violation of the Terms.
  • Other forms of legal proceedings against You.
  • Referral to law enforcement agencies for further action.

We will not be liable for any damages which You may suffer as a result of the foregoing actions.

Jurisdiction and Applicable Law

The law of the State of Tennessee will apply to all proceedings related to the Site and these Terms. The Site, excluding unaffiliated linked sites, is controlled by Nashville Biosciences, which is located in the United States. If You are using the Site when outside the United States of America, Your information will be transferred to, stored, and processed in the United States. The privacy laws of the United States may not be as protective as those in other jurisdictions. By using the Site, You acknowledge that We collect and process Your data as described in these Terms. We collect and use information as reasonably necessary to fulfill Your requests for our services, to operate Our business, and to comply with law.  You acknowledge that these are acceptable reasons to collect and process Your data.  You also consent to the transfer of Your information to the United States and the use and disclosure of Your information as described in this Privacy Policy.  If You want Us to correct, delete, or no longer process Your data, please contact us at the “Contact Us” address below. You understand and agree that a request for us to delete or no longer process Your data means that You can no longer use the Site, as it is necessary for Us to process Your data to provide the services. 

Changes to the Terms & Use

We have the right to change, amend and modify the Terms at any time. We will post the revised Terms on the Site, with a changed “Last Revised” date. You are expected to check this page from time to time for changes to the Terms, as they are binding on You. If You have questions, we can be contacted at info@nashvillebiosciences.com or the address listed above.